07 January 2008

Trend Micro Office Scan 8 Control Manager Service Keeps Stopping

I recently noticed that some of my client machines where not up to date when walking around the office. On trying to log into the office scan web console to check what was happening I got an error saying that the Office Scan master service was not running.

This had occured at all 3 of my sites with office scan 8 installed. To rectify the problem you can open the services mmc console. Start > run > services.msc
Find the Office Scan master service and click start.
To prevent the error in future I changed the recovery options for the service to restart the service should it ever fail.

No comments: